“From our initial phone call, I felt completely at ease about the impending process once I spoke with Michelle. Not only was Michelle thoroughly knowledgeable, she had a wonderful demeanor and took the time to explain every step of the way to us. Michelle promptly answered all of our emails and phone calls and kept us updated about our son’s case throughout the process. Some of the other lawyers we initially called took days to get back to us if they bothered to call us back. Once we went to hearing, a step that we would not wish on anyone, it was clear that Michelle had done her research, prepared our witnesses well, and put on the strongest case we could. As you might imagine, we had high expectations since this was about the future of our son’s education and we cannot have been in better hands. We trusted her implicitly and we cannot recommend her highly enough! In fact when anyone asks us about our impartial hearing process, we tell them that they need to call Michelle if they need a lawyer.”